Privacy Policy

1. Introduction

We are committed to protecting the privacy and security of your personal information. This policy describes how we collect and use personal data about you during and after your working relationship with us.

2. Data We Collect

We may collect, store, and use the following categories of personal information:

Personal contact details (name, title, addresses, telephone numbers, and email addresses).

3. How We Use Your Data

We will only use your personal information when the law allows us to. Most commonly, we use it to:

Perform the contract we have entered into with you (e.g., conducting an assessment or providing tuition).
Comply with a legal obligation.

4. Keeping Your Information Safe

We take the security of your family's personal information very seriously.

We have put in place clear and robust measures to ensure that your data is protected from being lost, used, or accessed in an unauthorised way.

Access to your information is strictly limited and only handled by the professionals directly involved in supporting your child.

Once assessments are completed all emails and forms are deleted.

Any two-way communications from us are password protected.

5. Your Rights and Contact Details

You have the right to request a copy of the personal information we hold about you and your child at any time.

If you would like to make a request, or if you have any questions about how we look after your data, please get in touch with us.

6. Data Controller Details

For the purposes of data protection, the controllers of your information are Mary and Katy.

You can reach us via our central email address:bristoldyslexiahub@gmail.com

We aim to respond to all data enquiries within 30 days.